Fleet Management

Fleet Management
Service overview

The Fleet Management project (FM) work under a tripartite arrangement which includes MoH, GSA (Representing the government of Liberia) and Riders for Health. The tripartite has been a successful oversight for the Riders for Health fleet management project for more than a year and has helped in all times of need. Staff seconded from the MoH and GSA form the bulk of Riders for Health Liberia.

As from July 2015 Riders started to setup the national fleet management project for the Ministry of Health this included building physical infrastructure and equipment to manage 534 vehicles (281 motor vehicles to include ambulances and 183 motorcycles. The managed vehicles consist of ambulances and trekking vehicles for outreach activities and motorcycles for outreach health care delivery.

The FM project provides vehicle and driver safety training using the defensive driving and vehicle preventive maintenance modules, provides training for transparent fuel consumption and management, mechanical services and construction of regional garages around the Country to reduce turnaround time for servicing, ensuring availability of vehicle parts, etc. The infrastructure enables Riders Liberia to offer a highly standardized vehicle maintenance services throughout the country resulting in reliable transport for the delivery of equitable health care. Below are activities thus far accomplished under the FM project

Six Vehicle Maintenance Units (VMUs) were constructed in strategic locations namely Monrovia, Barclayville, Buchanan, Zwedru, Gbarnga and Voinjama.

Before Riders: MoH used to have one unit in Monrovia which was untidy and already falling to pieces, with no tools. There were largely no vehicles which came for maintenance there

Riders trained 37 Liberian technicians seconded from GSA and MoH as part of capacity building and these technicians are running the six VMUs

Before Riders: Technicians were largely demotivated, under resourced, working in difficult conditions and spent most of their time idle.

Riders updated a draft vehicle use policy and held trainings throughout the 15 counties in Liberia. The policy gives guidance on the use and management of motor vehicles and consumables, such as fuel and parts

Before Riders: Though there was a draft that was largely not implemented.

A total of 666 drivers/motorcycle riders (356 drivers and 311 motorcycle riders) were trained in advanced driving/riding and basic preventive maintenance to improve driving/riding standards and road safety. The Ministry of Health confirmed that there was a reduction of accidents after the training by Riders.

Before Riders: Most drivers had questionable driving competencies which was posing a risk to themselves, the passengers and pedestrians. There were generally a lot of preventable accidents happening. Most people including consulatncies who were many at the time doubted that we could be successful.

Riders imported a large consignment of genuine replacement parts to create a parts stores (warehouse) to start a sustainable parts supply chain system to support fleet maintenance and improve turnaround times.

Before Riders: There was no stock of parts, any vehicle requiring a part had to go through a long government procurement process. Some vehicle could spend up to two months just waiting for an oil filter and to change oil. Other would eventually be cannibalised for parts. This aside, it was more likely to use a counterfeit filter which damages the engine.

Vehicles servicing equipment was acquired for the entire six maintenance hubs to include the central one.

Before Riders: The MoH or the GSA compound did not have any tools of note. Mechanics used to borrow tools or bring their own which were largely worn out and substandard.

Assessments were carried out on 433 four-wheeled vehicles and 280 motorcycles across the country to ascertain whether they were still viable for maintenance under the planned preventive maintenance system.

Before Riders: The servicing was largely fragmented, difficult to measure and unsystematic. Many vehicle parts were being cannibalized and there was minimal control on the vehicles. There was also no reliable record of the number of vehicles in the country under Ministry of Health

Conducted a nationwide driver audit to ascertain the full MoH driver strength which will feed into needs analysis.

Before Riders: The exact drivers and the names of the drivers driving MoH vehicles was unknown as the Ministry also relied on volunteer drivers.

Setting up of a fuel system Fuel systems across Liberia to include installation of fuel pumps in Fish Town, Cestos and Borpolu. Fuel management is crucial as fuel is always a major cost centre in all budgets. Controlling fuel usage saves a big chunk of budgets.

Before Riders: MoH vehicles relied on under the tree service stations which occasionally provided dirty fuel or fuel mixed with paraffin causing fuel pump problems which were largely caused by dirty fuel. To get clean fuel, vehicles at times had to travel all the way to Monrovia adding to down time and creating unneeded dead mileage